General
terms and conditions
1. Reservations:
- To guarantee your stay, full payment is required at the time of booking.
- Check-in: 15:00 – 21:00 | Check-out: until 11:00.
- Please let us know your expected arrival time on the day before arrival.
- There is a tourist tax of 70 cents per person per night.
2. Prices
Season | Élégance 1 | Élégance 2 | Élégance 3 | Plaisance 1 | Plaisance 2 |
A. June/July/August | € 210 | € 210 | € 210 | € 230 | € 280 |
B. April/May/September/October | € 180 | € 180 | € 180 | € 200 | € 250 |
C. November through March | € 150 | € 150 | € 150 | € 170 | € 220 |
3. Cancellation Policy:
- Changes or cancellations to a booking by you must be made via email (info@manoirdeplaisance.com).
- Cancellation fee:
- 14 or more days before arrival date: Free
- 13 to 7 days before arrival date: 50% of total booking
- 6 to 0 days before arrival date: 100% of the total booking
- In the case of cancellation from Manoir de Plaisance, the same cancellation fees above apply except in the following exceptional case: Manoir de Plaisance reserves the right to cancel your booking up to the last minute in the event of illness of the host, death in the immediate vicinity of the host or other reasons through no fault of their own. However, every effort will be made to prevent this from happening. Should it nevertheless occur, an appropriate solution will be sought at that time, to be determined by Manoir de Plaisance.
4. House rules:
- Pets are not allowed.
- There is no deposit required, but damages clearly done by your actions and/or negligence will be charged.
- You agree by your booking that camera images of you may be taken outside on the property and in public areas of the house and stored for 3 months after your stay. This is also for your own security.
- There is a complete no smoking policy in and directly around the Manoir. Both in the general areas and rooms and on the balconies and directly in front of the door, smoking is not allowed. In the garden or sitting on garden furniture is permitted, if an ashtray is used. Only if this does not interfere with other guests. An ashtray can be requested at check-in.
- Entering the garden and woods surrounding the Manoir is always entirely at your own risk.
- Swimming is not allowed in the ponds or other natural waters on the property.
- Leaving trash or otherwise products that do not belong in nature is not appreciated. You are a guest in a beautiful piece of nature with a rich biodiversity that we want to preserve.
- Children are under the supervision and full responsibility of parents.
5. House rules pool:
- The pool is open between 08:00 and 22:00.
- Entering the pool is always entirely at your own risk.
- Diving is not allowed.
- Always use only the designated green pool towels.
- For your safety, no glassware around the pool area. In the pool house lie special plastic glasses.
- Also for your safety: Swimming is not allowed when the cleaning robot is in operation.
- Before entering the water, turn off both alarms. This is a protection against drowning. You should turn off the two alarms again each time you go swimming. Always leave the alarm in the water the same way and only turn it off. Never turn the plastic pipe out of the water. It is required by French law to have this alarm installed at all times. Are you unable to figure it out? Ask your host for further explanation.
6. Intellectual Property
- Guests or third parties are not permitted to copy, reproduce, distribute, publish, use or modify any material, in whole or in part, without Manoir de Plaisance’s prior written permission, regardless of the purpose.
- Photos or videos taken by guests during their stay may be used for private and personal social media use only, unless prior written permission is obtained from Manoir de Plaisance for commercial or public use.
7. Privacy Policy
- Click here for the privacy policy.
8. Applicable Law
- All agreements between Manoir de Plaisance and its guests, as well as these general terms and conditions, are governed exclusively by French law.
- In the event of a dispute arising from or related to a reservation, stay or other services provided by Manoir de Plaisance, the parties undertake to first attempt to resolve the dispute amicably. If an amicable solution proves impossible, the French courts shall have jurisdiction, and specifically the court in the district where Manoir de Plaisance is located.
9. Other:
- Failure to comply with the above conditions may, in the ultimate scenario, result in immediate cancellation of your stay, without refund of any expenses incurred. If full payment for the stay or other expenses incurred has not yet been made, you must still pay them in full.
- If products are out of stock, the sustainability pledge may be deviated from in exceptional cases.
- Photos on the website may differ from reality in details, such as different furniture and use of color. The Manoir is always changing, renovating various aspects of the estate throughout the year.
- Subject to writing and typographical errors on website and offline written texts.